- Fast Delivery and Free Returns Within 30 Days
At Axvoria LLC, customer satisfaction is important to us. This Refund and Return Policy explains the terms under which returns, refunds, and exchanges are accepted for Axvoria Smart Glasses purchased through our website. Please read this policy carefully before placing an order.
We accept returns within 30 days of delivery for eligible products. To qualify for a return, the item must be unused, unworn, and in the same condition in which it was received. The product should be returned in its original packaging, including all accessories, manuals, and inserts.
Items that show signs of damage caused by misuse, accidental damage, or unauthorized modifications may not be eligible for a return or refund.
Certain items may not be eligible for return, including products marked as final sale, clearance items, or products damaged due to improper use. Digital products or downloadable content, if offered, are non-refundable once accessed or delivered.
To start a return, please contact our customer support team before sending any item back. You must receive return approval and instructions from Axvoria before shipping the product. Returns sent without prior authorization may not be accepted.
You can contact us at:
Email: support@axvoria.com
Phone: +1 859-354-9484
Customers are responsible for return shipping costs unless the return is due to a defective product, incorrect item received, or an error on our part. We recommend using a trackable shipping method, as Axvoria LLC is not responsible for items lost or damaged during return transit.
Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund. If approved, the refund will be processed to your original payment method within 5 to 10 business days, depending on your payment provider.
Shipping fees, if applicable, are non-refundable unless the return is the result of our error.
If you receive a defective or incorrect Axvoria Smart Glasses product, we will replace it at no additional cost, subject to availability. Please contact our support team within 7 days of delivery to request an exchange.
If your order arrives damaged or defective, please contact us immediately with clear photos and order details. We will evaluate the issue and provide a replacement or refund as appropriate.
Orders may be canceled only before they are processed or shipped. Once an order has been shipped, it cannot be canceled and must follow the standard return process.
Axvoria LLC reserves the right to update or modify this Refund and Return Policy at any time. Any changes will be posted on this page and will apply to orders placed after the update.
If you have any questions about this Refund and Return Policy, please contact us:
Business Name: Axvoria LLC
Email: support@axvoria.com
Phone: +1 859-354-9484
Address: 941 National Ave, Suite 120, USA
